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The newest Grievances Party got examined the case and you may affirmed your pro did not clearly county a betting dependency or demand a great permanent self-exclusion centered on one. Thus, the fresh obtain a refund could not getting processed, whilst the player’s account got now been finalized. The problem ended up being fixed on the closure of the account, however the refund consult remained unfulfilled because of too little obvious files regarding your player’s betting questions. All you need to manage is look through four parts that have individuals inquiries and you can solutions to possess points linked to incentives, costs, and protection. Yet not, very first individual customer care choice is the brand new alive cam, which works twenty-four/7.
High Roller Extra
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For every €10 put for the system have a tendency to award your 1 part to possess increasing your VIP peak. Yet not, it will happens, and the local casino assurances they could accessibility advice from the the convenience. You should use inner products, and deposit limitations otherwise self-different, or make use of outside companies, such Playing Treatment and GamCare, to get professional assistance.
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